This notice explains what we do with the information you share when you contact us about your child, for example through the enquiry form on this website, the self-check, a phone call or WhatsApp. We keep it plain so you know exactly what happens to your details.
What we collect
When you make an enquiry we collect only what we need to respond: your name, a contact number, and your country. You may also choose to add your child's age, your email, and a short message about what you are noticing. Child's age and the message are optional. You are welcome to share existing assessments or reports if you wish, but you do not have to.
How your enquiry reaches us
When you submit the form, your details are recorded through Google Forms into a private spreadsheet that only our team can open, and our team is notified so we can reply. Google provides that forms and spreadsheet service for us. If you choose the WhatsApp option, your message is sent to us through WhatsApp, and that message is also handled under WhatsApp's own terms. Your details are sent securely and are never placed in the web address or shown publicly on this website.
Why we use it
Only to respond to your enquiry, arrange an assessment, and recommend an appropriate next step for your child. We do not sell your details. We do not use them for advertising. This website does not currently run advertising trackers or third-party analytics.
To keep the enquiry forms free of spam, submissions pass a simple automated spam check before they reach us.
A small note on your browser
So the self-check pop-up does not keep appearing on every visit, this site saves a small marker in your own browser. It stays on your device, is not sent to us, and you can clear it at any time through your browser settings.
Who can see your information
Inside the centre, access is limited to the members of our team supporting your enquiry. Outside the centre, the only parties involved are the service providers that carry your message to us: Google, for the forms and spreadsheet, and WhatsApp, if you choose to use it. We do not share your details with anyone else.
Protecting your child's information
Information about a child is sensitive, so please share only what is necessary for us to help. We treat what you tell us with care, keep it only as long as we need it to support you, and remove it when it is no longer needed, unless you go on to become a family in our care.
Your choices
You can ask to see, correct or delete the information you shared at any time. Just contact us on the number below and we will help. Providing your details is always your choice, and you can decline any field that is optional.
Contact us about your data
The Gifted Kids Care Centre
185, Jalan Puchong, Taman Angkasa, 58200 Kuala Lumpur
Phone / WhatsApp: +60 12-239 9539